Home/Quality
ISO 17100 certified process

Accuracy isn't a step.
It's the whole process

Every translation we deliver passes through the same disciplined, multi-stage workflow — specialist linguist, independent revision and final QA — so quality is built in, never bolted on.

Our process

Five stages, every project.

Our workflow follows — and goes beyond — the ISO 17100 standard for translation services. No step is ever skipped to hit a deadline.

1

Scope & prepare

We assess the content, build a glossary and translation memory, and assign the right specialist.

2

Specialist translation

A native linguist with proven experience in your field translates the source text.

3

Independent revision

A second qualified linguist reviews every line against the source — the four-eyes principle.

4

Quality assurance

Automated and manual QA checks terminology, numbers, formatting and consistency.

5

Sign-off & deliver

A final proofread, certification if required, and delivery — with support after handover.

How we protect accuracy

Quality comes from discipline, not luck.

Native specialist linguists

Every project is matched to a translator who is both a native speaker and an expert in your subject.

Independent revision

A separate qualified reviser checks every translation against the source — never the translator marking their own work.

Terminology & memory

Glossaries and translation memory keep voice, terms and formatting consistent across every document and update.

Final QA & sign-off

Automated checks plus a human proofread catch numbers, dates and layout issues before anything reaches you.

Certified to international standards

Held to standards you can audit.

Our quality and security processes are built on recognised international standards — not internal promises. Documentation is available on request.

ISO 17100 — translation services ISO 27001 — data security GDPR compliant ATC member
0%
Delivered on time
0%
Client retention
0x
Linguists per project
0+
Languages covered
Our promise

If it's not right, we make it right.

We stand behind every translation we deliver. Our process is designed to get it right the first time — but if anything falls short of the standard you were promised, we put it right, quickly and without fuss.

The guarantee

What every client can count on.

Accuracy guarantee — free corrections if a translation misses the brief.
On time, or you'll know early — clear deadlines and proactive updates.
Full confidentiality — NDA on every project, documents deleted on request.
A named contact — one person accountable for your project, start to finish.
Quality you can trust

Ready to see the difference?

Send your document for a fixed quote, or talk to us about how our process fits your project and standards.

Order translation →